Privacy Policy

Last updated: May 2026

Pinnacle Global Solutions (“we”, “our”, “us”) respects the privacy of every individual whose personal information is shared with us in the course of an inquiry, an engagement, or a commercial relationship. This policy describes the categories of personal information we process, the purposes for which we process it, and the rights available to you.

Information we collect

We collect personal information that you provide directly when you contact us, submit an inquiry through our website, enter into a non-disclosure agreement with us, or engage us to deliver a project. This typically includes name, job title, organisation, business contact information, and any project information you choose to share.

We do not collect special categories of personal data, payment card information, or consumer personal data through this website. Operational data processed during the delivery of a client engagement is governed by the data-processing terms of that engagement.

How we use information

We process personal information to respond to your inquiry, to perform pre-contract activities, to deliver contracted services, to comply with legal and regulatory obligations, and to maintain the security of our systems. We do not sell personal information and do not engage in cross-context behavioural advertising.

Confidentiality

Information shared during an inquiry is treated as confidential whether or not a formal NDA has been executed. Information covered by an executed NDA is governed by the terms of that agreement, which take precedence over any contrary terms in this policy in the case of conflict.

Sharing of information

We do not share inquiry information with delivery partners or other third parties except where you have explicitly consented in writing or where we are legally required to do so. Where a delivery partner is engaged on a project, the partner is contractually bound by an NDA at least as protective as the one in place with you.

International transfers

We operate from offices in the United States, United Kingdom, Singapore and the United Arab Emirates. Personal information may be processed in any of these jurisdictions. Cross-border transfers are governed by appropriate safeguards including standard contractual clauses where applicable.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or object to the processing of your personal information. To exercise any of these rights, please contact us at the address below. We will respond within the timeframe required by applicable law.

Retention

We retain personal information for the period required to fulfil the purpose for which it was collected, to meet contractual obligations, and to comply with applicable law. Inquiry information not converted to an engagement is retained for no longer than 24 months unless you request earlier deletion.

Contact

To exercise rights, raise a concern, or ask any question about this policy, please contact us at info@pinnacleglobalsolutions.tech.